Service Supervisor - Field Operations & Technical Leadership

Anradus · 📍 Canggu, Bali, Indonesia · Diposting 2026-10-09
FULL_TIME⭐ TERVERIFIKASI
USD 3200 - 3600
Anradus is seeking a dynamic and experienced Service Supervisor to join our team in Canggu, Bali. This role offers a unique opportunity to lead field operations and provide technical leadership to our service team. The ideal candidate will have a strong background in service management, excellent communication skills, and a passion for delivering exceptional customer experiences.

📋 Tanggung Jawab Pekerjaan

Oversee and manage field service operations to ensure high-quality service delivery.,Provide technical leadership and guidance to service technicians.,Coordinate with cross-functional teams to ensure smooth service execution.,Monitor service performance and implement improvements to enhance efficiency.,Ensure compliance with company policies, procedures, and industry regulations.,Resolve customer complaints and escalate issues as necessary.,Maintain accurate records of service activities and customer interactions.,Train and develop service technicians to improve their skills and knowledge.

🎓 Kualifikasi & Syarat

Bachelor's degree in a relevant field such as Engineering, Technical Services, or Business Administration.,Minimum of 5 years of experience in service management or a similar role.,Strong knowledge of technical systems and equipment.,Excellent communication and interpersonal skills.,Ability to work independently and as part of a team.,Proven track record of achieving service targets and customer satisfaction.,Familiarity with project management principles and tools.,Ability to travel to various locations as required by the role.

🛠️ Keahlian

Technical expertise in relevant fields.Strong leadership and management skills.Excellent problem-solving and decision-making abilities.Proficiency in using project management software.Ability to work under pressure and meet tight deadlines.Strong customer service orientation.Experience in training and developing staff.Fluency in English and Bahasa Indonesia.
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